Serena Jones, Buyer’s Agent
– my story
I understand that finding the perfect home or investment property can be a daunting task, especially when balancing a demanding career or family commitments. I’ve been in your shoes. This is why I decided to become a Buyer’s Agent.
The journey to becoming a
Buyer’s Agent
In 2016, after relocating from the UK, my husband and I were faced with finding our next family home here in Brisbane. While we’d purchased several properties back home, and were familiar with the process, navigating it in a new country proved more challenging than we’d expected.
One of the key differences we encountered here was a lack of transparency, particularly around pricing. This created confusion and uncertainty, and our limited free time quickly became absorbed not only by property research and inspections, but also by assessing values to ensure we didn’t overpay.
With an active seven-year-old, and demanding corporate jobs, time was in very short supply. And what should have been an exciting stage of our new life in Australia, soon became exhausting and frustrating.
In the end, we found our dream home, but it came at the expense of precious family time. And we certainly weren’t alone. It seemed many buyers were experiencing frustration and overwhelm.
What was needed was a way to cut through the confusion, provide the clarity needed to make informed decisions, and enable buyers to reclaim both their time and peace of mind.
I was inspired to explore how I could make a difference, and soon found myself on the path to becoming a Buyer’s Agent.
Today, as a fully licensed Buyer’s Agent, I feel privileged to be able to help busy families and time-poor professionals secure their ideal property with ease, streamlining the process so they can focus on what matters most.
For me, being a Buyer’s Agent is about levelling the playing field between buyer and seller. It’s about providing buyers with a fair and equitable footing in a system that often seems stacked against them. And ensuring they are never left feeling powerless or unsure.
Whether I’m helping someone upsize, downsize, invest, or relocate, I'm dedicated to looking after their best interests, providing peace of mind and delivering exceptional service throughout their property journey.
Find out what my clients say about working with me.
Why choose
Locality Property Buyers?
I’m a firm believer that buying a property should be an exciting and enjoyable journey – not just a means to an end. With the right support, it’s possible to navigate the process with confidence, and even enjoy the experience.
If you decide to partner with me, you won’t become a number in a long list of clients. Nor will you receive a cookie-cutter approach. I pride myself in offering a personalised service, that’s tailored to meet your needs. And because I only to work with a small number of clients at any one time, I can give you the focus and attention you deserve.
From the outset, you’ll work exclusively with me. From the initial discussion of your needs to the handover of keys to your new property, I personally manage every stage of the buying process, ensuring each step is handled with precision and care.
As a local area specialist, with an in-depth knowledge of the Brisbane property market, I draw on my deep local insights, strong industry connections, and experience in handling negotiations, to expedite the search process and secure the right property for you, at the best possible price.
You’ll find me to be patient, transparent, and meticulous – and always willing to go the extra mile to ensure you achieve the best outcome.
Whether you’re a first-time buyer, upsizing, downsizing or relocating, I’m committed to delivering exceptional customer service, and guiding you seamlessly from search to settlement.
Take a look at my flexible range of service options to find out more about how I could support you.
My values
Driven by a genuine desire to help others, my values are at the heart of everything I do.
These values guide me in my day-to-day work, inspiring me to be supportive, transparent, and client-centred throughout all my activities.
Empathy
I take the time to listen to and understand your unique challenges, and provide tailored solutions to meet your individual needs and circumstances.
Integrity
I commit to honesty and transparency in every interaction, ensuring you have full confidence in me, and in the decisions you make.
Going the extra mile
I go above and beyond to make the purchase process as smooth and stress-free as possible, taking care of the finer details to provide you with additional peace of mind.
Flexibility
I remain flexible and adaptable, adjusting to any changes to your circumstances, preferences or needs to deliver the very best outcomes.
Generosity
I am guided by a spirit of generosity, sharing knowledge and insights to educate and empower people, whether they engage my services or not.
Whether you’re just starting out or have been looking for some time, I’d love to connect.
Let’s have a chat about what you’re looking to achieve and explore how I could help. You can reach me using the contact details below, or please complete the form and I’ll be in touch with you shortly.
CONTACT
Phone: 0407 132 328
Email: serena@localitypropertybuyers.com.au
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